These Terms and Conditions govern the use of services provided by:

Natalia Urban
Borussiastrasse 75, 12103, Berlin
Email: contact@nataliaurban.co

1. Scope of Application

These terms apply to all contracts, services, and products offered through our website.

2. Services Offered

We provide private hypnosis, group hypnosis sessions, and digital resources. The scope of each service is outlined on the respective product page.

3. Conclusion of Contract

A contract is concluded when you book a session or service and we confirm your order via email.

4. Payment

Payment must be made before the session begins. Accepted payment methods: PayPal, Stripe, or bank transfer.

5. Cancellation Policy

You may cancel a session up to 24 hours in advance. After that, the full fee will be charged. Refunds for digital products are not available after download or access.

6. Liability

We are not liable for any damages resulting from the misuse of the services offered. We offer no medical advice and our services are not a substitute for medical treatment.

7. Intellectual Property

All content (text, audio, downloads) is protected by copyright and may not be copied, modified, or distributed.

8. Final Provisions

German law applies. If any clause is found to be invalid, the remaining provisions remain unaffected.